← Reservation Wrangler

Privacy Policy

Last updated: March 28, 2026

1. Introduction

Reservation Wrangler ("we," "our," or "us") operates the Reservation Wrangler platform, which provides automated reservation monitoring and booking services. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services.

By using Reservation Wrangler, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect the following types of information:

  • Account Information: Your name, email address, phone number, and password when you create an account.
  • Payment Information: Billing details processed through our third-party payment provider (Stripe). We do not store your full credit card number on our servers.
  • Third-Party Platform Credentials: Login credentials or authentication tokens for platforms such as Resy, OpenTable, and SevenRooms (accessed via DoorDash). These credentials are stored in encrypted form and are used solely to perform reservation monitoring and booking on your behalf.
  • Usage Data: Information about how you interact with our service, including reservation tasks created, booking history, and feature usage.
  • Device and Log Data: IP address, browser type, operating system, and access timestamps collected automatically when you use our platform.
3. How We Use Your Information
  • To provide, operate, and maintain our reservation monitoring and booking services
  • To authenticate you and manage your account
  • To connect to third-party restaurant reservation platforms on your behalf
  • To send you notifications about reservation availability and booking confirmations
  • To process payments and manage your subscription
  • To communicate with you about service updates, support inquiries, and promotional offers (with your consent)
  • To improve and optimize our platform
  • To comply with legal obligations
4. Data Storage and Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit (TLS/SSL) and at rest, secure credential storage, and access controls. Third-party platform credentials are stored using encryption and are accessible only to our automated systems for the purpose of performing reservation operations on your behalf.

However, no method of electronic storage or transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We are not responsible or liable for any unauthorized access to, or breach of, your data despite our security measures.

5. Third-Party Services

Our service integrates with third-party restaurant reservation platforms including Resy, OpenTable, and SevenRooms (via DoorDash). We are not affiliated with, endorsed by, or associated with any of these platforms. Your use of these platforms through our service is subject to their respective terms of service and privacy policies.

We also use third-party service providers for payment processing (Stripe), cloud infrastructure, and email delivery. These providers have their own privacy policies governing how they handle your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

Third-party platform credentials are deleted immediately upon account disconnection or account deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Object to or restrict certain processing activities
  • Export your data in a portable format

To exercise any of these rights, please contact us at support@reservationwrangler.nyc.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. We use essential cookies required for authentication and service functionality. We do not use third-party tracking or advertising cookies.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@reservationwrangler.nyc